Close
CRM combining calling, SMS, and email for inside sales teams
Deals for Close
CRM combining calling, SMS, and email for inside sales teams
Close 14-day free trial
Start Free TrialWhat Close does
Close is a customer relationship management tool focused on the needs of inside sales teams. It brings calling, SMS messaging, and email into a single interface designed to help salespeople manage outreach and follow-ups efficiently from one place. The platform aims to streamline sales processes by reducing manual tasks and consolidating communication workflows.
Close is positioned for high-velocity sales environments where rapid, multi-channel contact with leads is important. It does not target every CRM use case, instead specialising in supporting teams using phone, SMS, and email as core channels.
What sets it apart
Built-in calling, SMS, and email tools within the CRM reduce tool-switching for inside sales teams.
Key features
- ◆Integrated calling workflow
- ◆SMS messaging within CRM
- ◆Email tracking and templates
- ◆Lead management
- ◆Activity logging
- ◆Pipeline tracking
- ◆Reporting dashboard
What teams use it for
- Make and log sales calls from within the CRM
- Send and track sales emails
- Manage SMS campaigns to leads
- Track lead status in sales pipelines
- Analyse outreach performance metrics
Pros
- +All-in-one communication channel integration
- +Focus on high-volume sales activities
- +Streamlined workflow for lead engagement
Cons
- −Mobile experience is limited compared to web
- −Selection of integrations is narrower than some competitors
- −Less suited for field sales or external reps
Integrates with
Our verdict
Close suits teams that need integrated calling, SMS, and email in a purpose-built CRM for inside sales. Teams that prioritise field sales or need complex customisation may find other platforms a better fit.
Frequently asked questions
Does Close support making calls directly from the platform?+
Yes, users can make calls from within Close without switching to a separate phone system.
Can I send and receive SMS messages with Close?+
Close allows sending and receiving SMS messages directly from the CRM.
What integrations are available?+
Close offers integrations with tools like Zapier, Gmail, Outlook, Slack, and Mailchimp.
Where can I find pricing details?+
For current pricing information, see the official Close pricing page on their website.
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