What SurveyMonkey does
SurveyMonkey is an online platform for designing and sending surveys to collect feedback, opinions or data from respondents. It provides a range of tools to create surveys with different question types and logic controls, along with distribution options via email or web links. Users can view results in real time and make use of basic analysis or export data for further reporting.
SurveyMonkey is widely used across industries for research, employee engagement, customer satisfaction and event feedback. Its web-based model makes it accessible to organisations of all sizes, though advanced features require a subscription.
What sets it apart
Offers a broad range of survey templates and real-time analytics for a wide audience.
Key features
- ◆Custom survey builder
- ◆Multiple question types
- ◆Skip logic and piping
- ◆Automated survey distribution
- ◆Real-time results dashboard
- ◆Data export options
What teams use it for
- Collect employee feedback
- Measure customer satisfaction
- Run market research surveys
- Gather event feedback
Pros
- +Intuitive survey creation interface
- +Broad selection of question formats
- +Instant reporting and analytics
- +Accessible on any web browser
Cons
- −Limited custom branding on lower tiers
- −Advanced logic and analytics require paid plans
- −Integration options can be restricted on entry-level plans
Integrates with
Our verdict
SurveyMonkey is a solid choice for most online survey needs, with features suited to both simple questionnaires and more complex form logic. Users needing highly customised analysis or integrations may want to explore alternatives.
Frequently asked questions
Can I export survey data for reporting?+
Yes, SurveyMonkey allows you to export survey responses to formats like CSV for further analysis.
Does SurveyMonkey offer templates?+
A wide range of pre-built survey templates is available for common use-cases.
Can I integrate SurveyMonkey with other software?+
SurveyMonkey supports some integrations with popular tools. Check their integrations page for specifics.
How do I see pricing options?+
Visit SurveyMonkey's official pricing page to view available plans and features.
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