What RingCentral does
RingCentral is a cloud-based platform for unified business communications, offering solutions to manage calls, messages and video meetings from one place. It is operated by RingCentral, Inc., which focuses on workplace communications and collaboration. The platform is typically used by organisations seeking to replace traditional phone systems with a more flexible, internet-based service.
RingCentral is positioned in the business phone market as a service that centralises voice, messaging and video conferencing, making it suitable for both remote and on-site teams. It is aimed at companies wanting a scalable communication platform that employees can use from various devices and locations.
What sets it apart
Combines telephony, messaging and virtual meetings in a single cloud platform.
Key features
- ◆Business phone system
- ◆Team messaging tools
- ◆Video conferencing
- ◆Voicemail management
- ◆Call forwarding options
- ◆Cross-device access
What teams use it for
- Replace traditional office phone systems
- Host virtual team meetings
- Manage SMS and chat communications
- Route business calls to remote staff
Pros
- +Accessible from multiple devices
- +Supports remote and in-office teams
- +Centralises different communication channels
Cons
- −Advanced configuration can be complex
- −May require onboarding for larger teams
Integrates with
Our verdict
Suitable for businesses seeking to manage calling, messaging and meetings through one service. Larger organisations or those with existing on-premises telephony may find migration or integration more complex.
Frequently asked questions
Can I use my existing business phone numbers with RingCentral?+
Porting existing numbers is supported in most cases, but the process may vary by region and provider.
Does RingCentral support video meetings and screen sharing?+
Yes, video meetings and collaboration features are included alongside phone and messaging services.
How do I check current pricing and available plans?+
Visit the official RingCentral website to view up-to-date plans and pricing options.
What devices can I use RingCentral on?+
RingCentral is accessible from web browsers, desktop applications and mobile apps for iOS and Android.
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