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Mailchimp

Free plan

Popular platform for email campaigns and audience insights

4.3(15,200)
Email MarketingSMB Email

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Mailchimp

Popular platform for email campaigns and audience insights

Mailchimp 14-day Standard trial

A 14-day trial of the Standard plan, no card needed for the first 100 emails. Accounts under 250 contacts can stay on the free plan instead.

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What Mailchimp does

Mailchimp is a widely recognised email marketing platform aimed at small and medium-sized businesses. It enables users to design, automate and track email campaigns through a drag-and-drop interface. Marketers and business owners use Mailchimp to manage contact lists, segment audiences, and gather insights on campaign engagement.

The platform is web-based, so teams can work from anywhere without complex setup. Mailchimp has become familiar in its sector for usability and a broad feature set, but it competes with other marketing tools that offer more advanced workflow automation and integration options. As an all-in-one solution, it covers most of the basics needed for running regular campaigns and growing an audience online.

What sets it apart

Mailchimp is particularly well known for its accessible design and straightforward campaign setup.

Key features

  • Drag-and-drop email editor
  • Campaign scheduling and automation
  • Audience segmentation tools
  • Template gallery for emails
  • Basic reporting and analytics
  • A/B testing for subject lines
  • Signup forms and landing pages

What teams use it for

  • Design newsletters and promotional emails
  • Send automated onboarding messages
  • Segment lists for targeted campaigns
  • Analyse email engagement metrics

Pros

  • +Very quick to launch campaigns
  • +Extensive knowledge base and tutorials
  • +Strong brand recognition and community
  • +Wide selection of prebuilt templates

Cons

  • Advanced automation is more limited than some competitors
  • Template designs can feel restrictive for advanced users
  • List management can become complex for large segments

Integrates with

ShopifyWordPressSalesforceZapierFacebookInstagramGoogle AnalyticsSlack

Our verdict

Mailchimp is an established choice for teams that want reliable email marketing with accessible design and reporting. Enterprises with highly complex multi-channel workflows or advanced integration needs may find it limiting compared to more modular automation suites.

Frequently asked questions

Does Mailchimp require technical knowledge to use?+

Mailchimp is built for non-technical users, with a drag-and-drop editor and clear interface, making it accessible for most teams.

Can I integrate Mailchimp with my ecommerce store?+

Mailchimp offers integrations with popular ecommerce platforms such as Shopify and WordPress to sync contacts and send targeted emails.

Where can I find Mailchimp's pricing and plan details?+

You can view current pricing and plan tiers on the official Mailchimp pricing page.

Does Mailchimp support automation?+

Mailchimp includes basic automation, such as welcome emails, drip campaigns and scheduled sends, though more complex workflows may require advanced marketing tools.

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