What Plivo does
Plivo provides APIs that enable developers and businesses to add voice calling and SMS messaging capabilities into their own applications or systems. It is delivered by a third-party company that specialises in programmable communications infrastructure.
Companies use products in this category to build features such as text notifications, automated calls, two-factor authentication, and customer support lines directly into their digital platforms. Plivo is intended for teams looking to automate or enhance communications using code, typically as an alternative to building telecom integrations from scratch.
What sets it apart
Focuses on programmable voice and SMS with APIs for easier integration.
Key features
- ◆Programmable SMS API
- ◆Programmable voice call API
What teams use it for
- Send SMS notifications from applications
- Enable phone calling within software
- Automate delivery of OTP codes
Pros
- +Simplifies adding SMS/voice features
- +No need to manage telecom infrastructure
Cons
- −Requires developer resources
- −Not a full communication platform
- −Limited without technical skills
Our verdict
A fit for businesses and developers wanting to add programmable voice or SMS. Those seeking an out-of-the-box contact centre or CRM should consider other options.
Frequently asked questions
Does Plivo support both SMS and voice services?+
Yes, Plivo offers APIs for integrating both SMS messaging and voice calls into your own applications.
Is coding required to use Plivo's features?+
Yes, Plivo is built for developers and requires programming to set up SMS and voice workflows.
Where can I find information about Plivo's pricing?+
Pricing details are available on the official Plivo website in the pricing section.
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