What Kry / Livi does
Kry, operating as Livi in the UK, is a telehealth service that allows patients to access medical consultations remotely. The platform connects users with registered healthcare professionals through video appointments using digital devices, aiming to make healthcare more accessible without the need to travel to a clinic. Patients typically use the service for non-emergency medical advice, routine consultations, and follow-ups. Kry/Livi holds a prominent position among European telemedicine providers and works with both private patients and some NHS services, depending on local partnerships.
What sets it apart
Broad European coverage with NHS partnerships in certain regions.
Key features
- ◆Video consultations with clinicians
- ◆Digital prescription issuance
- ◆Integration with local healthcare services
- ◆Appointment scheduling via app or web
- ◆Access to medical notes
What teams use it for
- Consult a doctor for non-emergency advice
- Receive a digital prescription
- Renew medication remotely
- Obtain medical certificates or sick notes
Pros
- +Streamlines access to GPs
- +Supports repeat prescriptions digitally
- +Works with selected NHS practices
- +Reduces wait times for routine care
Cons
- −Not suitable for emergencies
- −Coverage may vary by location
- −Limited support for specialist referrals
Our verdict
A suitable option for those needing convenient access to qualified clinicians without in-person visits. Patients requiring ongoing specialist care or advanced diagnostics will need to use traditional medical services.
Frequently asked questions
Can I use Livi with my NHS GP?+
Livi partners with select NHS practices. Check their website to see if your GP is included.
What kind of conditions can Livi handle?+
Livi is best suited for non-emergency consultations, minor illnesses, repeat prescriptions, and general medical advice.
Is Livi available on mobile devices?+
Yes, Livi can be accessed via iOS and Android apps as well as through a web browser.
How much does a consultation cost?+
For service fees, visit Livi's official pricing page as costs may depend on local arrangements.
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