What Confluence does
Confluence is a web-based workspace for teams to create, organise, and share knowledge. Managed by Atlassian, it serves as a central place for documentation, meeting notes, project plans and other internal content. Pages can be edited collaboratively and structured into spaces for different teams or projects, which helps avoid scattered documents and lost information.
It is widely used in organisations to keep knowledge in sync across distributed teams. Integration with other Atlassian products is common, making it fit especially well in companies already using tools like Jira. The interface is designed for both technical and non-technical staff, making it accessible for a broad range of roles.
What sets it apart
Deep integration with Atlassian's ecosystem, especially Jira, streamlines cross-tool workflows.
Key features
- ◆Collaborative page editing
- ◆Structured spaces and pages
- ◆Advanced permissions
- ◆Version history
- ◆Commenting and inline feedback
- ◆Templates for common documents
- ◆Integration with Atlassian tools
What teams use it for
- Document internal processes
- Share meeting notes and decisions
- Create wikis for projects
- Centralise onboarding materials
Pros
- +Highly customisable spaces
- +Strong page versioning
- +Rich integration with Jira and Trello
- +Templates speed up documentation creation
Cons
- −Permission settings can be complex for large teams
- −Search can be cluttered by similar page titles
- −Performance may lag with very large page counts
Integrates with
Our verdict
Confluence is well-suited to teams wanting a central place for internal documentation with strong version control. Teams not using other Atlassian tools or preferring open-source solutions may want to consider alternatives.
Frequently asked questions
Does Confluence integrate with Jira?+
Yes, Confluence is designed to integrate closely with Jira, allowing you to link documentation to tickets and projects.
Can permissions be managed at space and page level?+
Yes, Confluence offers flexible permissions, configurable both at the space and page level.
Is there a self-hosted option?+
Confluence is available as both a cloud service and a self-managed server option.
Where can I find details about pricing?+
Please visit the official Atlassian Confluence pricing page for up-to-date details.
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