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Genesys CloudFive9

	Genesys Cloud	Five9
Rating
Pricing	Custom pricing	Custom pricing
Free tier	—	—
Free trial	—	—
Best for	Organisations needing cloud-based contact centre operations	Organisations running distributed or remote contact centres
Category	communication	communication
Top features	✓Omnichannel customer communication ✓Automated call routing ✓Agent management tools ✓Cloud-based dashboards	✓Call routing and queuing ✓Agent management tools ✓Web-based dashboard ✓Call monitoring
	Visit Site	Visit Site